Terms of use

SwapNest is an introduction service. We help people find each other and agree on rentals and swaps. We are not a landlord, agent or party to any agreement between users, and we do not guarantee that any listing is accurate, available or lawful.

• You are 18 or over and the details you give are true.
• You have the right to rent out or swap what you list. Many leases need the landlord's written consent to swap or sublet; getting it is your job.
• See a place in person before paying any deposit or rent. Never pay anyone you have not met. Report anything suspicious to us.
• No discrimination: you may not list or search in a way that favours or excludes people by race, religion, national origin, sex, disability, family status or similar protected traits.
• No fraud, harassment, spam or illegal content. We may remove listings and suspend accounts that break these terms.

A verified badge means we reviewed the document you gave us for a lease or ownership at the time. It is not a background check, a guarantee of identity or character, or a promise about a home. Badges can be removed if the information turns out to be false.

Prices are shown in the chat before you pay. Verification badges and offer credits are one-time purchases; Premium runs for the period shown. Digital purchases are non-refundable once delivered, except where the law says otherwise or we made a mistake. Deleting your account ends any badge, plan or credits with no refund.

The service is provided "as is". To the extent the law allows, we are not responsible for losses from agreements between users, from inaccurate listings, or from interruptions to the service.

You can stop at any time and delete your data from the profile menu. We may suspend or end access if these terms are broken.

We may update these terms; continuing to use the service means you accept the update. Questions: hello@tibahq.com.